Collaboration for
Unlocking Social Justice

Building community-driven solutions for advancing legal literacy.

Setu as a Platform

Bridging communities to democratise legal information

Citizen-centric approach

Built around the needs of vulnerable individuals

Lawyer-driven AI

Designed, curated, trained by legal professionals, ensuring accuracy & relevance

Community-driven solutions

Collaborations with NGOs & CSOs who have access to beneficiaries

Insights-driven policy reform

Adaptable to different legal areas, collecting ethical datasets, aligned with SDG and ESG goals

Setu as a Platform

Bridging communities to democratise legal information

Citizen-centric approach

Built around the needs of vulnerable individuals

Lawyer-driven AI

Designed, curated, trained by legal professionals, ensuring accuracy & relevance

Community-driven solutions

Collaborations with NGOs & CSOs who have access to beneficiaries

Insights-driven policy reform

Adaptable to different legal areas, collecting ethical datasets, aligned with SDG and ESG goals

Project Workflow

NGO partner identifies unmet legal needs of beneficiaries

Legal experts curate a database of relevant laws, rules, regulations, etc.

Tech partner builds an AI chatbot based on the curated database

The chatbot is tested iteratively & legal experts help verify the accuracy of responses generated by the AI

NGO partner works with Setu to deploy the chatbot to its beneficiary base

Beneficiaries access the chatbot to obtain legal information in response to their queries

Post-deployment, on a periodic basis, the legal database is updated, and responses are vetted for continued accuracy

Technology Architecture

User-centric design

Responses delivered to user in natural language in text and audio format via easy-to-use chat interface

User enters query in natural language in text or audio format via easy-to-use chat interface

User input interacts with our technology stack

Generated output interacts with our technology stack

Database of authoritative legal documents aids retrieval augmented generation (RAG) of responses

Components of Technology Stack

Key features

Interface layer

WhatsApp & Predictable Dialogues

Language and audio layer

Bhashini

LLM and Generative AI layer

OpenAI

Database layer

PostgreSQL

Storage layer

Microsoft Azure

Accessible

Simplified interface: for ease of use, removing jargon to increase comprehensibility

Multilingual capabilities: to cater to a diverse set of users, breaking language barriers

Audio support: to help those with literacy challenges engage with legal information

Open-source tools: leveraging available technology for affordable innovations

Ethical

Curated legal database: developed by professionals to ensure accuracy of information

Human-supervised learning: involving legal professionals to train the generative AI

Ethical innovation: championing ethical data collection practices

Privacy filters: to ensure user anonymity and protection of personally identifiable information

Components of Technology Stack

Interface layer

WhatsApp & Predictable Dialogues

Language and audio layer

Bhashini

LLM and Generative AI layer

OpenAI

Database layer

PostgreSQL

Storage layer

Microsoft Azure

Key features

Accessible

Simplified interface: for ease of use, removing jargon to increase comprehensibility

Multilingual capabilities: to cater to a diverse set of users, breaking language barriers

Audio support: to help those with literacy challenges engage with legal information

Open-source tools: leveraging available technology for affordable innovations

Ethical

Curated legal database: developed by professionals to ensure accuracy of information

Human-supervised learning: involving legal professionals to train the generative AI

Ethical innovation: championing ethical data collection practices

Privacy filters: to ensure user anonymity and protection of personally identifiable information

Our Projects

Our mission is to bridge informational gaps in key areas of law by creating accessible, AI-powered tools that empower marginalised communities and enable more equitable access to justice. Each project is tailored to address specific needs identified by our grassroots partners. Thus, Setu is domain-agnostic, providing legal information across various issue areas. This flexibility allows Setu to effectively meet diverse legal literacy challenges.

Women’s Rights in the Workplace

This project addresses the systemic informational & empowerment challenges faced by women in the workplace. We aim to improve agency for female labour force participation, while also supporting organisations in enhancing their Prevention of Sexual Harassment (POSH) policies. Through our tools, we facilitate a shared awareness of women’s rights and foster safer, more equitable work environments.

Criminal Laws

Our comparative legal tool allows police practitioners to navigate the changes between old and new criminal codes. This tool provides a critical reference, helping personnel stay informed of the reforms and apply them more effectively in their practice.

Informal Labour

Setu is building industry-specific onboarding kits for informal labourers, along with a wage and compensation calculator, to help workers better understand their rights. Additionally, these tools will assist helpline workers, and provide labourers with forward linkages to the labour NGO, ensuring that informal workers have the necessary resources and connections to secure fair treatment.