Countless people never even recognise their problems as ‘legal’, let alone seek out a lawyer or reach a courtroom.
When legal information is accessible, understandable, and relevant to a person’s situation, it changes how they engage with the law.
This one asks: why is legal information still so hard to access, and what would it look like if it were designed differently?
Lack of knowledge of their rights and when those rights are violated, leaves people open to exploitation and exclusion.
Human oversight must be an participatory, integral and ongoing process rather than a one-time compliance exercise for AI-based legal information delivery tools.
The distinction between legal information and legal advice in the context of artificial
intelligence (AI) tools for justice, with a focus on India, where unmet legal needs remain widespread
The potential of inclusive design principles to enhance the adoption of AI-powered legal assistants
in low-literacy environments.
